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Clinique Consultant What does a Clinique Consultant do? 1) Counter Sales -Meet or exceed daily sales goals -Conduct consultations to help determine customer needs for skin care and make up. -Demonstrate product systems 2) Business Development (attracting new customers) -Increase counter traffic by approaching customers in front of the counter -Participate with counter staff in planning and executing special events/promotions. -Use Personal Customer Book to build loyal clientele 3) Non-sales -Merchandise Counter (rotate stock) -Check in new stock -Take inventory -Clean counter and testers 4) Attend mandatory education seminars and other meetings 5) Maintain the Clinique Brand Image Requirements -Prior experience in sales and/or a service-oriented field -High school diploma or equivalent -Willingness and ability to work flexible hours – evening hours, weekends, holidays, peak selling periods, promotions, etc. -Professional image and good grooming -Effective communication skills -Good interpersonal skills: -Interact with people in a manner that shows genuine concern and respect -Be approachable – smile, make eye contact, use enthusiastic tone of voice -Be comfortable touching customers -Service orientation – must understand and be able to provide the Clinique brand level of customer service. Clinique consultants are almost always employees of the department stores. |
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